NissanConnect - Disclaimer NissanConnect

NISSANCONNECT TERMS OF SERVICE

Introduction.

These terms apply to all Nissan Connect customers and users of the Service ("Users") as well as to users of any related software ("Licensees") and supplement the terms of applicable agreements with Nissan Motor India Pvt Ltd ("NISSAN"). NISSAN reserves the right, at its discretion, to modify these Terms of Service as they are generally and prospectively applied at any time by posting a web accessible notice to the Service or by other reasonable notice. Typically, this would only be necessary to comply with changes in law, telecommunications operator requirements or applicable custom. Customer is responsible for all User activity in connection with the Service or Customer's account. Operators, equipment suppliers and customers (including their resellers) may have additional policies with respect to the use of the Service. NISSAN reserves the right to suspend use of the Service and related software for nonpayment, apparent device or application malfunctions and perceived violations of these Terms of Service.

Registration.

As a condition to using the Service, each administrative User of the Service may be required to register with NISSAN and select a unique password and user name ("User ID"). Operator or Customer shall ensure that each of such Users provides NISSAN with accurate, complete, and updated registration information. A User may not (i) select or use as a User ID a name of another person with the intent to impersonate that person; or (ii) use as a User ID a name subject to any rights of a person other than such user without appropriate authorization.

Applicable Laws.

Users will not use the Service or related software in any manner that (a) infringes the intellectual property or proprietary rights, rights of publicity or privacy or other proprietary rights of others, (b) violates any applicable law, statute, ordinance or regulation, including but not limited to laws and regulations related to export, spamming, privacy, consumer and child protection, obscenity or defamation, or (c) is harmful, threatening, abusive, harassing, tortuous, defamatory, vulgar, obscene, libelous, or similarly offensive.

Security.

Users will not violate or attempt to violate the security of the Service, including, without limitation, (a) accessing data not intended for such User or logging into a server or account which such User is not authorized to access, (b) attempting to probe, scan or test the vulnerability of a system or network or to breach security or authentication measures without proper authorization, (c) attempting to interfere with, disrupt or disable service to any User, host or network, including, without limitation, via means of overloading, "flooding", "mail-bombing" or "crashing", (d) forging any TCP/IP packet header or any part of the header information in any e-mail, (e) taking any action in order to obtain services to which such User is not entitled or (f) sending any virus, worm, Trojan horse or other harmful code or attachment. Violations of system or network security may result in civil or criminal liability. NISSAN reserves the right to monitor the Service at any and all times to facilitate compliance with these Terms of Service but is not obligated to do so. Each User consents to the processing of information necessary to provide the Service at NISSAN's data centers in the India.

Disclaimer.

NISSAN will provide the Service consistent with prevailing industry standards in a manner that endeavors to minimize errors and interruptions in the Service. Service may be temporarily unavailable for scheduled maintenance or for unscheduled emergency maintenance, either by NISSAN or by third-party providers, or because of other causes beyond NISSAN's reasonable control. NISSAN DOES NOT WARRANT THAT USE OF THE SERVICE OR RELATED SOFTWARE WILL BE UNINTERRUPTED OR ERROR FREE; NOR DOES IT MAKE ANY WARRANTY AS TO THE RESULTS THAT MAY BE OBTAINED FROM USE OF THE SERVICE OR RELATED SOFWARE. EXCEPT FOR THE FOREGOING, THE SERVICE AND RELATED SOFTWARE ARE PROVIDED "AS IS" AND NISSAN DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE AND NONINFRINGEMENT.IN NO EVENT WILL NISSAN (OR ITS STAFF, AFFILIATES AND SUPPLIERS) BE LIABLE TO USER FOR ANY DIRECT, INDIRECT, CONSEQUENTIAL, EXEMPLARY, SPECIAL, OR INCIDENTAL DAMAGES IN CONNECTION WITH THE SERVICE OR RELATED SOFTWARE, ANY THIRD-PARTY INTERNET MATERIALS OR USE OF THE OPERATOR NETWORK. USE OF THE SERVICE OR RELATED SOFTWARE IN CONNECTION WITH MEDICAL, EMERGENCY, ENVIRONMENTAL, MILITARY, AVIATION, NUCLEAR OR SIMILAR APPLICATIONS THAT REQUIRE FAIL-SAFE TECHNOLOGY IS NOT RECOMMENDED BECAUSE THE SERVICE IS NOT DESIGNED OR INTENDED FOR THESE APPLICATIONS. ALL USE OF THE SERVICE AND RELATED SOFTWARE IS AT USER'S OWN RISK.

Confidentiality.

User and Licensee acknowledge that the Service (and related information provided) represents valuable proprietary information of NISSAN and that unauthorized dissemination or use of this information is prohibited and could cause irreparable harm to NISSAN. User and Licensee will hold such information in confidence, including the results of any evaluation, and will only use such information in connection with the Service. User and Licensee will not disclose such information to any person or entity that is not bound by these terms.

The three preceding sentences do not apply to information that:

  1. is or lawfully becomes a part of the public domain;
  2. was previously known without restriction on use or disclosure;
  3. is rightfully received from a third party;
  4. is independently developed;
  5. is approved for release by NISSAN; or
  6. is disclosed in response to a valid order of a court or lawful request of governmental agency or as otherwise required by law, provided that User or Licensee first notifies NISSAN and secures an appropriate protective order.

Intellectual Property.

User will not, directly or indirectly: reverse engineer, decompile, disassemble or otherwise attempt to discover the source code, object code or underlying structure, ideas or algorithms of the Service or any technology related to the Service ("Technology", including documentation); modify, translate, or create derivative works based on the Service or Technology; or copy (except for reasonable archival purposes), rent, lease, distribute, pledge, assign, or otherwise transfer or encumber rights to the Service or Technology; use the Service or Technology for timesharing or service bureau purposes or otherwise for the benefit of a third party, except for authorized end users of customers in good standing; or remove any proprietary notices or labels with respect to the Service. User and Licensee will not use the Service, related software or Technology or access it, as applicable, in order to build a competitive product or service, build a product or service using similar ideas, features, functions or graphics of the Service, or copy any ideas, features, functions or graphics of the Service. NISSAN retains all rights in the Service, related software and Technology. To be clear, no express or implied license to any NISSAN patents is conferred in connection with use of the Service and related software.

Indemnification.

User and Licensee will indemnify NISSAN (as well as its staff, affiliates and suppliers) from any claim by a third party (and all related liability, loss or expense, including attorneys' and experts' charges) that User's use of the Service or Licensee's use of the related software violates these Terms of Service (including the recommendation against use in fail safe conditions) or infringes the intellectual property rights of such third party and will defend such indemnitees at NISSAN's request, provided that NISSAN promptly notifies User or Licensee of the claim and reasonably cooperates in its defense at User's or Licensee's expense.

Reliance Communications Limited(RCOM) - GSM Service Terms and Conditions

The terms and conditions mentioned herein shall form part of the above service terms agreed by the Subscriber and shall be binding on the Subscriber.

  1. Definitions "Authorities" shall mean the Government of India, Ministry of Communications and Information Technology, Department of Telecommunications (DoT), Telecom Regulatory Authority of India, Telecom Dispute Settlement Appellate Tribunal, the relevant State Government or other statutory and local authorities, tribunals, etc. as the case maybe.
    • "Charges" shall include such payments which are due and payable by the Subscriber to the Company, whether billed or not, inclusive of the fees, charges, rates, taxes, levies, penalties, fines for providing the Services to the Subscriber pursuant to the Subscriber enrolling for subscription to the Services as per the rates set out in the Tariff published by the Company from time to time, including charges for services availed through the Company Network on correspondent networks.
    • "Company" means Reliance Communications Limited (RCOM) includes its successors and assigns, as the case may be each having its registered office at ‘H’ Block, 1st floor, Dhirubhai Ambani Knowledge City, Navi Mumbai - 400 710. "Customer or Subscriber" shall mean any person who has subscribed for services under CAF and include Subscriber’s heirs, executives, administrators, successors and permitted assigns.
    • "Due Date" shall mean the date prescribed by the Company in the bill/statement of Charges for making payment of the bill amount by the Subscriber.
    • "License" shall mean the license granted by DoT to install, maintain and operate Services vide license agreement executed between the Company and DoT.
    • "Network" shall mean Company's telecommunications network through which Services are made available. "Service(s)" shall mean telecommunication services which can be offered, under Licenses obtained by the Company, through its Network.
    • "Subscriber Equipment" means any compatible telephone instrument necessary for connecting to the Network in order to avail the Services and approved for use by the Company, whether owned or not by Subscriber. It is also referred to as handset. SIM card shall mean Subscriber Identification Module card.
    • "Reliance R SIM Card" shall mean the removable user identification module bearing unique mobile number for use with the subscriber equipment".
    • ‘GSM’ shall mean Global System for Mobile Communications.
    • "Tariff" shall mean the tariff scheduled including but not limited to fees, charges, rates and related conditions as notified and published by the Company from time to time for providing the Services.
  2. Provision of Services
    1. Services shall be available to the Subscriber in the Telecom Circle where he has registered for Service. Subject to regulations of Authorities, Services shall also be available in all the other Telecom Circles for which the Company has been licensed to provide Services as per conditions and tariff published from time to time. The Services shall at all times be subject to Force Majeure conditions including but not limited to act of God, fires, strikes, embargoes, war, insurrection, riots and other causes beyond the reasonable control of Company.
    2. The Company may temporarily suspend whole or part of the Services at any time without notice, if the Network fails or requires modification or maintenance.
    3. These terms and conditions shall become effective, upon the Company, at its sole discretion, accepting after due verification, the application of the Subscriber attached herewith, and shall continue to remain in force until terminated.
    4. The Company reserves the right to reject any application, for any reason without any liability. The information provided by Subscriber/gathered by the Company shall become the Company’s property even if application is rejected.
  3. Rights and Liabilities of the Company
    1. The Company shall be responsible for providing the Services to the Subscriber subject to the terms of License and terms and conditions mentioned herein.
    2. In any event, the maximum overall liability of the Company in contract, tort or otherwise, shall be to refund the amount of security deposit, after adjusting the Charges due from the Subscriber. Without prejudice, in no event shall the Company, its officers, employees, directors, representatives and assigns be liable for any direct, indirect or consequential damages, costs, expenses or losses of whatsoever nature, including but not limited to, loss of profit or loss of business pertaining to the provision of the Services to the Subscriber.
    3. The Company shall not be liable for any act of commission or omission of any third party/supplier/manufacturer/agency/company offering any privilege or benefits to Subscriber without express permission or authority of the Company.
    4. Subscriber shall without any objection accept the telephone number allotted by the Company. The discretion with regard to the choice of number to be allotted shall solely and absolutely vest with the Company. The telephone number/SIM card remains the exclusive property of the Company, the Subscriber being licensed to use it to obtain access to the Network and shall be deemed to have been returned by the Subscriber on the termination/discontinuation/surrender of the services.
    5. The Company is entitled to change, vary, add, withdraw any Services and/or change, vary, add, alter, delete, withdraw any/all Charges, discounts, surcharges, Tariff, etc. at any time in its sole discretion for one, more or all of its Subscribers except in the case of discounts or other special benefits or schemes/plans announced by the Company from time to time and which are valid for specified periods. The Company will comply to all TRAI directions/ regulations.
    6. In the event of SIM card being lost or stolen, the Company will replace the SIM card as soon as it is reasonable and practicable, subject to payment of administrative and service charges.
    7. The Company shall have the right to transfer or assign and/or delegate all or part(s) of its obligations, rights and/or duties under these terms and conditions to any party. Such transfer/assignment shall release the Company from all liabilities under these term and conditions.
    8. Privacy of communication is subject to regulations of the Authorities and Government, the terms of the License Agreement of the Company and other statutory and regulatory factors. The Company may be required to disclose any information or particulars pertaining to the Subscriber to any Authority, statutory or otherwise, including but not limited to, any security agencies and reserves the right to comply with the directions of such Authorities at its discretion and without intimating the Subscriber.
    9. The Company reserves the right to seek / verify particulars provided by the Subscriber to the Company, in any manner without notice or intimation.
    10. The Company's telephone connection is non-transferable unless and until the Subscriber seeks prior permission from the Company for intended transfer and complies with the formalities of the Company.
    11. The Company reserves the right to raise and/or collect bills/statement of charges, once the Subscriber has paid the amount due, it shall be deemed to have been paid to the Company. xi) The Company reserves the right to provide Services through its agents and franchisees.
    12. The Company shall, unless the Subscriber indicates otherwise, send promotional materials to Subscriber via electronic media (which includes text messages and emails), mailers and voice.
  4. Warranties, Rights and Liabilities of the Subscriber
    1. Subscriber shall pay all Charges in full without any deduction, set off or with holding in respect of the services availed whether or not authorized by the Subscriber.
    2. Subscriber is not entitled to transfer or assign its obligations and liabilities under the terms and conditions to any other party under any circumstances, without prior permission of the Company. Any transfer affected in contravention of the express terms contained herein shall not absolve the Subscriber of its duty towards the Company for Charges levied against the Subscriber.
    3. The Subscriber shall not use the Services for any improper, immoral, unlawful, or abusive purpose or for sending obscene, indecent, threatening, harassing, unsolicited messages, nor create any damage to the Company or any other person whomsoever. Any such misuse shall under no circumstances be attributed to the Company and the Subscriber shall be solely responsible for such acts. The Subscriber shall indemnify and hold harmless the Company and its agents and franchisees from all suits, costs, damages or claims of any kind arising out of any act or omission or misuse of the Services by the Subscriber or any other person with or without the consent of the Subscriber.
    4. Subscriber shall deposit with the company as refundable or non-refundable, as applicable, deposits such amount(s) as the Company may determine from time to time. The Company reserves the right to forfeit/adjust/apply refundable deposit amount in full or part for the satisfaction of any sums due, if any, from the Subscriber to the Company at any time. Subscriber shall continue to be liable for balance, if any. No interest will be paid on any deposit.
    5. All taxes present and future and any other additional tax/cess/duty levied by Authorities etc. shall be to the account of Subscriber.
    6. Subscriber shall remain liable for all applicable Charges during temporary suspension/discontinuation of Services. Reconnection of the Services shall be at a cost, as decided by the Company from time to time.
    7. Subscriber shall pay all the costs of collection of dues, legal expenses etc. with interest should it become necessary to refer the matter to a collection agency or to legal recourse to enforce payment. In the event of there being any deficiency in the Services, the Subscriber shall within a period of seven (7) days of the occurrence of the deficiency intimate the Company and there upon the Company shall endeavour to rectify the same in a reasonable period.
    8. Subscriber selects the Company as its National Long Distance/International Long Distance service provider unless specified otherwise. In case the Subscriber chooses another carrier for its National Long Distance/International Long Distance services, the Company shall be entitled to levy additional charges on the Subscriber, depending on the applicable regulations and the Company’s policy.
    9. The tariff/charges for voice as well as other services are based on prevailing regulation, interconnect regime and interconnect arrangements entered into with other telecom service providers at the time of presentation of this form. In case of any change in these arrangements, additional applicable charges shall be payable by the subscriber.
    10. In case of a lost/ misplaced/stolen of Reliance R SIM Card, the entire liability of the lost/misplaced/stolen Reliance R SIM Card will be borne by subscriber.
    11. It shall be the sole responsibility of the subscriber to ensure that the mobile handset is compatible to the frequency allocated to Reliance Communication Ltd and other respective roaming service providers, for providing the service in the service area. It is advice that the subscriber should have a tri band handset.
    12. In case the Reliance R SIM Card is lost, misplaced or stolen, the Subscriber shall inform the Company immediately. The Company takes no responsibility for the misuse of the lost, misplaced or stolen Subscriber Reliance R SIM Card or any damage to the same. A fresh Reliance R SIM Card will be activated after receiving application from the Subscriber along with a copy of the FIR lodged for the lost, misplaced or stolen Reliance R SIM Card /Handset.
    13. In the event of Reliance R SIM Card being lost or stolen, RCOM will replace the Reliance R SIM Card as soon as it is reasonable and practicable, subject to payment of administrative and service charges.
  5. Postpaid Billing
    1. The Company shall send the bill/statement of Charges to the subscriber at the address provided by the subscriber. In case of non-receipt of the bill/statement the subscriber shall make reasonable endeavour to inquire about the bill. Subscriber may opt to receive the bill either through the electronic media (including emails) or through its electronic messaging service in lieu of physical bill/statement.
    2. Subscriber shall pay the bill on or before due date. It is the responsibility of the Subscriber to inquire about the amount payable and settle the same in case of non-receipt of bill/statement of charges.
    3. In case any Charges are disputed, Subscriber shall intimate the Company within two (2) days of receipt of bill/statement of Charges. In case of non-receipt of such information, the Charges will be presumed to have been accepted. Subscriber shall pay full amount of disputed Charges, pending settlement of dispute.
    4. The Company’s acceptance of payment from a person other than the Subscriber shall not amount to the Company having transferred or modified any of the rights or obligations of the Subscriber to any third party.
  6. Prepaid Tariff Plan and Recharge Vouchers
    1. Wherever applicable, the Customer shall purchase the SIM card from Company for availing the Services.
    2. The Subscriber shall purchase Recharge Vouchers from the Company/Agent/Retail Outlets/Franchisees for accessing the Services. He shall use the Secret Code in the Recharge Voucher and activate the Voucher by following the directions contained therein (this process is hereinafter referred to as "Recharging").
    3. The validity period, denomination, talk time value and other terms and conditions mentioned on the Recharge shall be binding on the Subscriber.
    4. The validity period of Recharge Vouchers will be counted from the date of Recharging of the Recharge Vouchers.
    5. The Subscriber shall be able to utilize the Recharge Voucher only to the extent of talk time mentioned therein within the validity period.
    6. The Company may without notice bar incoming and outgoing calls on expiry of validity.
    7. Incase the Subscriber does not recharge before the expiry of Grace period, the Company reserves the right to terminate the Service and withdraw the telephone number allotted to the Customer without any notice.
    8. The Company reserves the right to refuse to activate expired Recharge Voucher purchased by the Subscriber, at its discretion.
    9. The Recharge Voucher once purchased cannot be returned and no refund of the residual talk time value shall be made under any circumstances either by the Company/Distributor/Agents.
    10. The adjustment of the talk time value of the Recharge Voucher for the usage shall be on the basis of the Prepaid Tariff chosen by the Customer and/or as prevailing at the time of usage as announced by the Company from time to time.
    11. The Company reserves the right to change the Prepaid Tariff Plan, terms and conditions, validity of Recharge Vouchers and the Grace period in accordance to the TRAI rules & regulation. xii) The terms and conditions of the Prepaid Tariff Plan published by the Company from time to time shall form part of these terms and conditions.
    12. On request of subscriber, the company will provide itemized bill for last 6 months on chargeable basis. xiv) Not all the services/value added services may be made available by the Company for Prepaid Services.
    13. Any increase in existing levies/taxes or any new levy/tax introduced for these services shall be automatically adjusted from the talk time value from the date of increase/introduction of levy/tax without any notice to the subscriber.
  7. If Customer has more `20 in core balance and if he/she is not using the connection for more than 90 days, then `20 will be deducted from his core balance and extension of 30 days will be granted. The process of extension shall be repeated till such time the account balance becomes less than `20. If still there is no usage the connection is liable for deactivation If a consumer performs an activity* during the extended period of non-usage*, he shall be entitled for a fresh period of non-usage* of ninety days. The connection of a consumer 3 deactivated for non-usage* will not be allocated to any other consumer till the expiry of a minimum period of fifteen days from the date of deactivation and during such period the consumer can get his mobile connection reactivated by recharging minimum `20.

    Non Usage / Activity* means a voice call (outgoing or incoming) or video call (outgoing or incoming) or an outgoing SMS or a data session (upload or download) or usage of Value Added Services or any recharge in his account.

  8. Suspension/Termination/Discontinuation of Services
    1. Service quality, functionality, availability and/or reliability may be affected and/or the Company is entitled to, without any liability, refuse, limit, suspend, vary, disconnect and or interrupt the Services, in whole or in part, at any time in its sole discretion with respect to one/all Subscribers, without any notice for any reason and/or due to various factors including but not limited to.
      1. Changes in the law, rules, regulations or orders, directions, notifications etc by the Authorities.
      2. Transmission limitation caused by physical obstruction, geographic, topographic, hydrological, meteorological and other causes of radio interference or faults in other telecommunication networks to which the Network is connected.
      3. Force majeure circumstances.
      4. Any discrepancies/wrong particular(s) provided by subscriber.
      5. Delayed/non payment of bills/statement of Charges.
      6. Default in the payment of amount due to any financier who has tied up with the Company to provide finance to its Subscribers.
    2. In case of misuse of Services or breach of any terms and conditions by the Subscriber or use of services by the Subscriber in such a manner that it violates any laws or adversely affects or interferes with the Company’s Services, Company shall give notice of five (5) days to the Subscriber to remedy the breach. In case the Subscriber fails to remedy the breach within the notice period, the Company is entitled to discontinue the Services without any further notice.
    3. In other cases, the Company at its sole discretion may suspend/discontinue the Services by giving reasonable notice to Subscriber in such form as maybe decided by the Company.
    4. In case the Subscriber opts for discontinuation of Services, the Company shall refund directly to the Subscriber the refundable amounts, after adjustments of dues, if any.
    5. If the Subscriber avails loan for financing the Services through any financier which has tied up with the Company or Company’s agent and either defaults in repayment of such loan, or discontinues the services, then upon receipt of intimation from such financier, the Company shall refund the balance amount out of advance paid by Subscriber, directly to such financier, after adjustment of all its dues and such payment to financier shall give valid discharge to the Company. However such payment by the Company to the financier shall be without prejudice to rights of the Company to claim/recover any amount due to it from the Subscriber in connection with the Services.
  9. Obligations of the Subscriber undertakes that –
    1. Suscriber shall be bound by the same terms and conditions as mentioned herein for services provided by Company and/or any other Company which can be availed through the Subscriber Equipment as if this was agreement with such service providing company.
    2. He will be bound by these terms and conditions in additional to the special terms and conditions as mentioned herein for the Subscriber Equipment / SIM card supplied by Reliance Communications Infrastructure Limited and/or any other company.
      1. Subscriber shall be permitted to avail the services only by means of handset approved for use by the Company or TEC or any other Internationally accredited agencies recognized by Department of Telecom for the purpose of getting connected to the Network.
      2. In case the SIM card is lost, misplaced or stolen, the Subscriber shall inform the Company immediately. The Company takes no responsibility for the misuse of the lost, misplaced or stolen Subscriber SIM card or any damage to the same. A fresh SIM card will be activated after receiving application from the Subscriber along with a copy of the FIR lodged for the lost, misplaced or stolen SIM card/Handset.
    3. The warranties on the Subscriber Equipment shall be restricted to those given by the manufacturer. The Company and its affiliates disclaim any and all warranties or guarantees under law and contract in respect to the Subscriber Equipment and the Subscriber hereby agrees not to hold the Company or any affiliate liable for any defect or deficiency in the Subscriber Equipment. Subscriber shall be solely responsible for repairs and maintenance (including procurement of spares, labour and or replacement) of the Subscriber Equipment and all costs and charges in connection with the same. Subscriber shall deal directly with the manufacturer’s designated service centers and the Company or its affiliates shall not be obliged to provide any services or support in this connection. The safekeeping and protection of the Subscriber Equipment provided to the Subscriber shall be the sole responsibility of the Subscriber.
  10. Correspondence Any notification required to be given shall be given in writing by fax, email or registered mail to the recipient at his/her or its address specified in these terms and conditions/CAF unless such recipient has previously notified the other party in writing of a change of that address. Any notification required to be given by the Company can also be given by electronic message to the subscriber’s handset.
  11. Validity
    1. The validity, construction and performances of terms and conditions herein shall be governed by and interpreted in accordance with the laws of India and the Company and Subscriber will submit to the exclusive jurisdiction of the Mumbai courts only.
    2. Should any provision of herein be or become ineffective or beheld to be invalid, this shall not affect the validity of the remaining provisions hereof.
    3. Unless otherwise expressly stated, the terms defined in these terms and conditions, include the plural as well as the singular, masculine as well as feminine and natural person is deemed to include any company, partnership, joint venture, association, corporation or any other body or government agency.
    4. In case two or more persons constitute the Subscriber, their liability shall be joint and several. v) These terms and conditions read with the CAF and the special Tariff terms and conditions if any, is the complete understanding between the Company and Subscriber hereto and it supersedes all prior understanding whether oral or written and all representations or other communications between the Company and the Subscriber hereto. In case of any discrepancies between these terms and Conditions and Tariff, the latter shall prevail.
    5. These terms and conditions is subject to the Indian Telegraph Act of 1885, the rules and regulations framed there under and any statutory modifications or re-enactment for the time being in force and also subject to the statutes, rules and regulations and guidelines as may be in force from time to time.
    6. Unless otherwise specifically provided in writing by the Company, no delay or failure to provide Services or to exercise any of its rights shall impair such right or shall be construed to be a waiver by the Company.
  12. Do not call facility
    1. The definition of Unsolicited Commercial call has been defined by TRAI under the relevant Regulation on unsolicited Commercial call.
    2. This facility will be activated within 7 days from the date of receipt of the request.
  13. In case the telephone is being used for telemarketing purpose, the subscriber should get registered as a tele marketer. The registration form and detailed guidelines are available at our website www.rcom.co.in. The subscriber is not authorized to make tele marketing calls without registration as a tele marketer. In case it is found so, the telecom facility will be withdrawn. The services of a subscriber registered as telemarketer can be terminated in case he makes Unsolicited Commercial Call to customers registered in National Do not Call Registry ( NDNC).

    *These Terms & Conditions are subject to change at the sole discretion of the company.

  14. i) Any notification required to be given shall be given in writing by fax, email or registered mail to the recipient at his/her or its address specified in these terms and conditions/CAF unless such recipient has previously notified the other party in writing of a change of that address. Any notification required to be given by the Company can also be given by electronic message to the subscribers' handset. ii) The Subscriber shall comply with the instructions/directions etc. issued by the Company from time to time including any amendments to the terms and conditions due to regulatory/administrative and/or commercial compulsions and for any other reason whatsoever.
  15. Self-attested documents acceptable as Proof of Identity (POI) and Proof of Address (POA) for Mobile Subscriber Verification.

    For Proof of Identity Documents (All Identity Proof to have Photo):

    1. Passport
    2. Arms License
    3. Driving License
    4. Election Commission ID Card
    5. Ration Card with photo, for the person whose photo is affixed (except Mumbai & Maharashtra)
    6. CGHS / ECHS Card
    7. Certificate of Address having Photo issued by MP / MLA / Group A Gazetted Officer in letter head
    8. Certificate of Address with Photo from Govt recognized educational institutions (for students only)
    9. Certificate of Photo Identity issued by Village Panchayat Head or its equivalent authority (for rural areas)
    10. Income Tax PAN Card
    11. Photo Credit Card
    12. Address Card with Photo issued by Deptt. Of Posts, Government of India
    13. Smart Card issued by CSD, Defence/ Paramilitary forces
    14. Current Passbook of Post Office or any Scheduled Bank, having Photo
    15. Photo ID Card of Central / State Govt & PSUs
    16. Photo ID Card issued by Govt recognized educational institutions (for students only)
    17. Caste & Domicile Certificate with Photo issued by State Govt like Assam and other states
    18. Pensioner Card having photo
    19. Freedom Fighter Card having photo
    20. Kisan Passbook having photo
    21. AADHAR/ Unique Identity Number

    For Proof of Address:

    1. Passport
    2. Arms License
    3. Driving License (except Mumbai & Maharashtra)
    4. Election Commission ID Card
    5. Ration Card with address (except Mumbai & Maharashtra);
    6. CGHS / ECHS Card
    7. Certificate of Address having Photo issued by (a) MP / MLA / Group A Gazetted Officer in letter head
    8. Certificate of Address with Photo from Govt recognized educational institutions (for students only)
    9. Certificate of Address issued by Village Panchayat Head or its equivalent authority (for rural areas)
    10. Water Bill (not older than last 3 months)
    11. Telephone Bill of fixed line (not older than last 03 months)
    12. Electricity Bill (not older than last 03 months)
    13. Income Tax Assessment Order
    14. Vehicle Registration Certificate
    15. Registered Sale / Lease Agreement
    16. Address Card with Photo issued by Deptt. Of Posts, Govt of India
    17. Current Passbook of Post Office or any Scheduled Bank;
    18. Photo ID Card having address (of Central / PSUs or State Govt / PSUs Only)
    19. Credit Card Statement (not older than last 03 months)
    20. Caste & Domicile Certificate with Address & Photo issued by State Govt
    21. Pensioner Card with address
    22. Freedom Fighter Card with address
    23. Kisan Passbook with address
    24. AADHAR/ Unique Identity Number
  16. The cellular mobile telephone shall not be deactivated of a post-paid consumer for non-usage if such consumer makes a request for safe custody of his telephone connection and makes payment of an amount of one hundred fifty rupees for every three months or part thereof. The connection of a consumer deactivated for non-usage* will not be allocated to any other consumer till the expiry of a minimum period of fifteen days from the date of deactivation Non Usage / Activity* means a voice call (outgoing or incoming) or video call (outgoing or incoming) or an outgoing SMS or a data session (upload or download) or usage of Value Added Services or any recharge in his account.

    For complaint/service please call our customer care number 198(toll free), for queries and assistance, dial *222 (charges applicable on agent assistance @ 50ps/3min)' or visit our website 'www.rcom.co.in'.

  17. Customer agrees for any upgrade or change of technology/services done by Reliance in future and such upgrade/change will be as per the prevalent Regulations at that time.
  18. Unlimit Control is a cloud based connectivity management service which enables SIM life cycle management, real time diagnostics and data usage monitoring.
  19. The managed service contract term would be auto-renewed, until and unless its explicitly communicated in writing to the Unlimit account contact with a one month notice period.

User Declaration

I have read and understood the terms & conditions mentioned overleaf & unconditionally accept them as binding on me. I have understood the tariffs & related conditions on which services will be provided inside & outside India, as applicable on this date as amended from time to time. The details in the Form have been filled by me and are true and correct in all respects. I also undertake to pay the charges for the services subscribed. In order to ensure compliance with Government of India Regulation, I confirm the genuineness of the documents submitted by me with this Form. In case of negative verification, I am informed that the subscription form along with supporting documents submitted by me will not be returned to me by the company & such submission shall be liable for legal action.